Return & Fulfillment Policy for Procurement and Supply Solutions

Welkin Armoury provides procurement and supply solutions tailored to organizational and operational needs. Due to the nature of bulk purchasing, contract-based orders, and specialized equipment sourcing, all sales are subject to the terms outlined below.

Customers are responsible for reviewing order details, specifications, and quantities prior to final confirmation. Upon delivery, all shipments should be inspected promptly to verify accuracy and condition.

Any discrepancies, damages, or shortages must be reported within 5 business days of delivery.

Returns are not standard for bulk or contract-based orders. However, returns may be considered under the following conditions:

• Incorrect items shipped 
• Damaged products upon arrival 
• Verified fulfillment errors 

All return requests must be approved in advance by Welkin Armoury.

Approved returns must meet the following criteria:

• Items must be unused and in original packaging 
• All components, documentation, and accessories must be included 
• Products must be returned in resalable condition 

Unauthorized returns may not be accepted.

Once a return is approved and received, Welkin Armoury will determine the appropriate resolution, which may include:

• Replacement of damaged or incorrect items 
• Adjustment of invoice 
• Refund where applicable 

Refund timelines may vary depending on the nature of the order and payment method.

Certain items may not be eligible for return, including:

• Custom or special-order products 
• Contract-specific procurement items 
• Opened or used equipment 
• Products designated as final sale 

To initiate a return or report an issue, please contact:

Welkin Armoury
📧 opulence@welkinarmoury.com

*Please include order details, item descriptions, and supporting documentation (photos if applicable).